Are you a dynamic individual with a passion for customer engagement and sales? We're on the lookout for a results-driven Customer Service Executive to join our team and be the driving force behind our customer acquisition and retention efforts.
Responsibilities:
- Provide exceptional customer service by assisting customers with their inquiries or concerns
- Build and nurture strong, lasting relationships with clients
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Analyze customer issues and determine the best course of action to resolve them
- Upsell products or services to customers when appropriate
Requirements:
- Excellent communication skills, both verbal and written
- Strong attention to detail and accuracy in data entry tasks
- Ability to work well in a fast-paced environment
Job Type: Full-time
Salary: From £24,318.00 per year
Benefits:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to Commute:
- Newcastle upon Tyne (preferred)
Work Location: In person
Application deadline: 22/11/2023
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