Responsibilities:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify and update patient information in the dental practice management system
- Collect and process payments from patients
- Assist with insurance claims and billing
- Maintain a clean and organized reception area
- Coordinate with dental staff to ensure smooth patient flow
Experience:
- Previous experience in an administrative or office role is preferred
- Knowledge of dental terminology and procedures is a plus
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Proficient in using computer software, including Microsoft Office Suite
As a Dental Receptionist, you will play a crucial role in providing exceptional customer service to our patients. Your administrative skills and friendly demeanor will contribute to creating a positive experience for our patients from the moment they walk through the door. If you are organized, detail-oriented, and have a passion for helping others, we would love to hear from you.
Please note that this is not a remote position. The Dental Receptionist will be required to work on-site at our dental office location.
Job Type: Part-time
Salary: £12.00-£15.00 per hour
Expected hours: 24 – 45 per week
Benefits:
- Bereavement leave
- Canteen
- Childcare
- Company car
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Employee stock ownership plan
- Employee stock purchase plan
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Free fitness classes
- Free or subsidised travel
- Housing allowance
- Language training provided
- Matching gift scheme
- On-site gym
- Paid volunteer time
- Private dental insurance
- Profit sharing
- Referral programme
- Relocation assistance
- Sabbatical
- Shuttle service provided
- Sick pay
- UK visa sponsorship
- Unlimited paid holidays
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Ipswich: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
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