Overview of Role:
The role is an integral part of the business which will involve predominately assisting with general day to day running of the Just for Pets Ecommerce website, ensuring accuracy is maintained in every task undertaken. The successful candidate will be able to work efficiently to prioritise all instructions to ensure these meet the required business deadline. The role is varied in nature and the successful candidate will have to manage multiple tasks simultaneously.
As an integral part of the E-Commerce team, the role will involve supporting other members of the team closely with online promotional set up and website maintenance.
Job Description:
· New product listings, ensuring SEO-friendly descriptions are marketed to the right target audience.
· Ensuring items are in the correct categories and daily website checks. Regular website updates to maximise user experience and promote the company in the correct manner.
· Design and creation of landing, brand, and shop-in-shop pages.
· Listing products on our linked Amazon store.
· Ability to quickly identify problems and find a resolution to meet demands.
· Identify efficiencies in process, discuss and implement as appropriate.
· Assist as required in any Ecommerce related ad-hoc tasks.
Competency and Behaviours
· Be a role model for Customer Service both internally and externally.
· Build positive relationships with customers.
· Confident with the ability to be proactive and know when to escalate issues.
· Ability to manage conflicting and demanding priorities.
· Demonstrate and live everyday our business values.
· Positive and flexible approach and a “can do attitude”.
Person Specification
· Computer literate – essential
· Ideally experience using a CMS system, such as WordPress, BigCommerce etc.
· Proficient in Microsoft Office suite, including Excel.
· Ability to work under pressure and identify solutions.
· High attention to detail
· Good interpersonal skills and ability to build rapport.
Job Title: Assistant
Duties:
- Provide administrative support to the team and assist with day-to-day operations
- Manage and organize schedules, appointments, and meetings
- Prepare and distribute documents, reports, and presentations
- Coordinate travel arrangements and accommodations
- Conduct research and gather information as needed
- Assist in maintaining office supplies and inventory
- Handle incoming calls, emails, and correspondence
- Assist with event planning and coordination
- Collaborate with team members on various projects
Skills:
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Effective communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to work independently
- Professional demeanor and ability to maintain confidentiality
This is an excellent opportunity for a motivated individual who is looking to gain valuable experience in a dynamic work environment. We offer competitive compensation and a supportive team atmosphere.
To apply for this position, please submit your resume along with a cover letter detailing your relevant experience and why you are interested in this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Permanent, Full-time
Salary: £24,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Gym membership
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Tips
Work Location: Hybrid remote in Droitwich, WR9 8LA
Reference ID: PED-WEBASS-13112023
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